DGEX.com the NXT <-> BTC automated exchange

[nolero]

Just a reminder. I have not been able to use my nxt for anything (neither forging nor trading) since December 24. And I'm glad I have kept screen captures, now that block explorer site is also down! :

TRANSACTION   :   0949249488198247754
» Dgex Account  :  4524
» Timestamp   :   24.12.2013 22:55:32 confirmed @ 22:57:29
» Block   :   1882738805040458932
» Amount   :   595
» Fee   :   1
» Confirmations   :   10+
» Sender   :   15293852855469975529
» Recipient   :   6635869272840226493

The transaction was still showing as "pending" on dgex on Dec. 28. I then cancelled it. It is marked as "cancelled" in history. Two days later, no nxtcoins anywhere! Not to mention support never answered my ticket.
Any update on the situation?
 

[kobx]

Hey Graviton

i've got a deposit from 4 days a go that show's up in my account history: but not in my balance.
"2013-12-26 15:44:05       BTC deposit CONFIRMED   0.45000000"

that accrued while the site had issues.

Account ID: 2632
timestamp: 2013-12-26 15:44:05
sum: 0.45000000 BTC
recipient: 1Fska2ho8wX6xy2H2yzgCHCnMcD2eCziPz

Hope you could help me release the btc,
Thanks allot,
koby.

[bob]

Next: 13570469120032392161

2013-12-30 01:17:52         BTC Withdrawal PENDING to 13HkrmD3Zns8dyvLk2vLSXHn    -3.14597991

Humble Regards
j0b

EDIT: 20 hours since deposit.

sön 29 dec 2013 21:47:57      6635869272840226493      11'270            11      10+
Mssing from next wallet as well as dgex. Deposit cancelled.. dont get it.

[honeybeez]

Trying again with more information...this is from a few weeks ago now, so I would appreciate it if you could get to it. The NXT is not in my DGEX account (it didn't show up, so I cancelled the transaction, and it is now in limbo).

TRANSACTION   :   17822657449859494300
» Dgex Account  :  933
» Timestamp   :   Wed Dec 11 13:52:08 2013
» Block   :   ? (Block chain explorer is N/A)
» Amount   :   1200
» Fee   :   1
» Confirmations   :   10+
» Sender   :   3754838517333298500
» Recipient   :   6635869272840226493

Thank you for your help!
-hb

[Graviton]

NXT blockchain explorer has been unfortunately down today, pushing clearing of many NXT related support issues 24 hours further.