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Author Topic: DGex - transaction time?  (Read 177 times)

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Offline phroztbyt3

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DGex - transaction time?
« on: December 04, 2013, 08:30:46 PM »
Hi,

I just sent .002 bitcoins to DGex.  Its been 30 minutes and it still hasn't shown up.  Any idea how long this takes?  On my end, all confirmations have taken place in my wallet.

Offline metallicus

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Re: DGex - transaction time?
« Reply #1 on: December 04, 2013, 09:00:21 PM »
It is my understanding that deposits are handled manually. My guess is the owner is a little overwhelmed with requests.

Offline Graviton

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Re: DGex - transaction time?
« Reply #2 on: December 04, 2013, 09:03:39 PM »
We are overwhelmed yes, but bitcoin deposits are now automated.

When you deposit to the address given to you on the deposit / cashout page, the deposit should show up on your DGEX account by / before 1 confirmation.

Let us know the transaction details (source, destination, txid) if you remain in limbo.

Offline sava

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Re: DGex - transaction time?
« Reply #3 on: December 04, 2013, 09:12:33 PM »
Hi Graviton!

I made a withdarawal to my NXT wallet, it says that it takes from 2 to 8 working hours but it is already 12 hours passed and transaction is still Pending. My account ID is 385.

Offline phroztbyt3

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Re: DGex - transaction time?
« Reply #4 on: December 04, 2013, 09:25:45 PM »
Graviton,

I sent it per the instructions on DGex to: 1KDAngcfMMDCRTDWaxmMr4R41JheGmWgKR

My Btc Address is: 166qpwKYGyNZeZ9gtaCggkifm47m9JrUZB

Offline BldSwtTrs

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Re: DGex - transaction time?
« Reply #5 on: December 04, 2013, 09:38:11 PM »
We are overwhelmed yes, but bitcoin deposits are now automated.

When you deposit to the address given to you on the deposit / cashout page, the deposit should show up on your DGEX account by / before 1 confirmation.

Let us know the transaction details (source, destination, txid) if you remain in limbo.
Hi,

I sent 1 BTC few hours ago and still have no BTC credited.

source : 1AB4oE81ESvW2Hd3SWZDA7vZfR45uNsWKP
destination :1H1DFbBThcuvRtUshX3aeb2ovTjtQvozh6
txid : 5ba151c985e61a0d871bd78ae9356bd3d301ff1c5e83d1fd0e7d7c8dabd2fffb

My account ID is 414.

Offline litewolf

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Re: DGex - transaction time?
« Reply #6 on: December 04, 2013, 09:49:47 PM »
Hi Graviton!

I made a withdarawal to my NXT wallet, it says that it takes from 2 to 8 working hours but it is already 12 hours passed and transaction is still Pending. My account ID is 385.

Hi, I transfered some BTC to my 587 account a couple of hours ago and still see no balance, what is happening?

Offline phroztbyt3

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Re: DGex - transaction time?
« Reply #7 on: December 04, 2013, 10:04:49 PM »
Graviton,

I sent it per the instructions on DGex to: 1KDAngcfMMDCRTDWaxmMr4R41JheGmWgKR

My Btc Address is: 166qpwKYGyNZeZ9gtaCggkifm47m9JrUZB

My account ID is: 611

Offline phroztbyt3

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Re: DGex - transaction time?
« Reply #8 on: December 04, 2013, 10:48:46 PM »
Ok! Got my nxt coins in DGex.  How do I transfer them from DGex to my wallet?

Offline Graviton

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Re: DGex - transaction time?
« Reply #9 on: December 04, 2013, 11:24:46 PM »
Pending non-problematic deposits have been now credited (late).

A business day consists of 8 business hours, so strictly speaking it means fulfillment may go to next business day unless you submit it on second 0 of the particular day. Thus 12 hours and up delays while we are still working manually.

Automation is being implemented and is improving the situation now constantly.

Ok! Got my nxt coins in DGex.  How do I transfer them from DGex to my wallet?
Through the Deposit / Cashout page.

Offline DiCE1904

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Re: DGex - transaction time?
« Reply #10 on: December 06, 2013, 04:37:43 AM »
Pending non-problematic deposits have been now credited (late).

A business day consists of 8 business hours, so strictly speaking it means fulfillment may go to next business day unless you submit it on second 0 of the particular day. Thus 12 hours and up delays while we are still working manually.

Automation is being implemented and is improving the situation now constantly.

Ok! Got my nxt coins in DGex.  How do I transfer them from DGex to my wallet?
Through the Deposit / Cashout page.

How long do the Pending withdrawals of nxt usually take?

Help me add more SCUM nodes
NXT: 18422382461553642657

Offline Graviton

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Re: DGex - transaction time?
« Reply #11 on: December 06, 2013, 01:19:38 PM »
How long do the Pending withdrawals of nxt usually take?
Fulfillment takes usually 6 to 12 hrs, sometimes shorter, even minutes. If any problems / discrepancies with your account, it takes a lot longer depending on the manual work needed to sort it out.

This is yet going to improve with more automation set in place soon.