Hello,Graviton Capital
I'm
[email protected]
DGEX accounts.
According to my carefully check all my addresses, there isn't the following one named 1L8HYNZLNwtLhAjK2s3jrXdnKLMPfvvJRe
so i think this is not my requested bitcoin address and , my operating steps on Jan.13 is like this picture-1
like the above pic, the destination address i requested was my another bitcoin address 1Czv338Argbxso1jwcfCWX7gvDz1EiaSb7
, however, i selected the wrong payout speed "NXT ONLY 3-48 hours(0.6% fee)". so the Bitcoin transfers was not succeed.
according to the common sense, the error requeste shouldn't be submited. so i think the website may have a bug. would you please verifying the dgex website and solving this problem to avoid trouble for others.
in my account history, i can see a contiguous sequence of characters like the picture-2 below:
As you know,1L8HYNZLNwtLhAjK2s3jrXdnKLMPfvvJRe is not my address, how should i get back 1.9BTC??
could you give me a practical way ?
1EMyDez729jvqWoCaTxGapAS5n7kiBFZ6a is my dgex bitcoin address ,if you can sovling the problem please sent 1.9BTC to my account "
[email protected]
" with bitcoin address in the picture below, thank you very much!
could you tell me a phone number i can contact you on your convenience?
my TEL: +86) 010 13911942930 from BEIJING CHINA.
my E-Mail:
[email protected]
sincerely regards.
Laure.
